The industry-leading app brings dynamic cross-selling and a cohesive digital ecosystem.
Koala, an industry-leading platform that creates premium, customizable apps and websites for restaurants, recently launched its new iOS app, with MOD Pizza as its debut brand. Koala is the first customer experience platform to bring dynamic cross-selling and multi-channel consistency to enterprise restaurant brands.
The MOD app features an elevated, branded design with an image-driven user experience at the core of the browsing experience for fans of the restaurant brand specializing in individual artisan-style pizzas and salads and has more than 500 locations nationwide. The app debuted in the Top 100 in the Food & Drink category, and currently has a 4.8 rating.
“As one of the fastest-growing restaurant chains in the United States, MOD has a huge and loyal digital customer base,” said Brett Spiegel, Co-Founder & Chief Operating Officer of Koala. “MOD has been an outstanding partner to work with on their web ordering channel, and we couldn’t be more pleased to have them as the inaugural brand on our new app.”
Through the Koala Platform, the MOD team can make changes to the app’s layout, key features and messaging directly. With Koala’s app, updates appear in real-time, eliminating the lengthy app submission process for minor updates. In addition, the app promotes dynamic cross-sell product recommendations. Koala’s app also integrates with quick-service restaurant industry leaders Olo and Punchh. Olo offers a consolidated ordering and delivery experience for restaurant operators and Punchh curates a customer-first loyalty program.
“The Koala team has been a great, longtime partner in helping us elevate our guest experience and giving the team here at MOD more control over that experience,” said Kevin Flaherty, Vice President of Digital Marketing at MOD Pizza. “We’re excited to deepen our partnership with the Koala team by adding app ordering alongside the web experience we launched together last year.”
Koala is an industry-leading platform that creates premium, customizable apps for restaurants to offer digital ordering. Koala works with more than 4,000 restaurants, including leading brands such as Shake Shack, P.F. Chang’s, TGI Fridays, Goop Kitchen and Veggie Grill.
“Our team works with clients to create a unique standardized experience across all platforms to enhance customer experience. Our platform allows brands to customize their ordering channels, integrate with existing partner platforms and customize them all through a single management portal, giving brands unprecedented control for managing their apps,” added Spiegel.
Founded in 2019, Koala is an industry-leading platform that creates premium, customizable apps for restaurants to offer digital ordering. Every restaurant deserves a premium experience, and Koala provides that experience for more than 4,000 restaurant locations nationwide. Digital orders with Koala lead to higher conversion rates than a white-label solution and an increase of up to 20% in average order value. For more information, visit www.Koala.io or follow Koala on LinkedIn at www.linkedin.com/company/koala-io/.
