Thanksgiving weekend is one of the busiest times for restaurants. To ensure smooth operations and enhanced customer satisfaction during this peak period, leveraging advanced tools like those offered by Waitbusters Dining can be a game-changer.
Streamlined Wait Line Management: With Waitbusters Dining, you can eliminate the need for paper, pens, and buzzers. The wait line predictor and SMS communications system enable efficient guest management, while the ‘Jump the Line’ feature offers an opportunity for incremental revenue.
Efficient Reservations Management: The platform allows for 24/7 reservation acceptance, reducing no-shows through a Reservations Deposit feature. Additionally, the ‘Select A Table’ option not only creates a new revenue stream but also reduces administrative workload and errors, backed by insightful data analytics.
Enhanced Online Ordering and Delivery: Integrating with third-party delivery platforms like GrubHub and DoorDash, Waitbusters Dining sends orders directly to your POS. The system supports in-house delivery and driver logistics, providing custom branded menus and AI-driven upselling features to increase average check sizes.
Targeted SMS Marketing: Leveraging their SMS Marketing Manager, restaurants can convert users from third-party platforms to their own online ordering site. Special deals can be targeted based on customer order history, like offering discounts to customers who frequently order specific items.
Customer Experience Improvement: Waitbusters Dining helps in eliminating frustrated customers and lost revenue due to unanswered phone calls. It also assists in managing overcrowded lobbies and collects deposits from repeat no-show offenders, ensuring a smoother customer experience.
By integrating Waitbusters Dining’s innovative features into your restaurant’s operations, you can not only ensure a smoother and more efficient service during the Thanksgiving rush but also enhance overall customer satisfaction and drive increased revenue. This Thanksgiving, let Waitbusters Dining handle the logistics, so you can focus on what you do best – serving great food and creating memorable experiences for your guests.
Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Digital Diner solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers.
Waitbusters Digital Diner provides:
- Call Concierge
- Online Ordering & Commission Free Delivery
- Contactless Dine In
- Delivery as a Service
- Wait Line, Reservations & Table/Server Management
- Social Media Marketing
- Loyalty Program
- SMS Text Message Marketing
- Delivery Driver Logistics
E-mail agau@waitbusters.com to schedule a demo or check out www.waitbustersdining.com.
- More from Waitbusters
