Architecture updates to software stress the importance of integrated data flow and improve the way operators collect, analyze and act on restaurant data from their operations.
QSR Automations, the leading provider of kitchen automation, guest management, off-premise technology, and predictive analytics, announced the launch of the ConnectSmart Platform. This move strengthens and simplifies company and product offerings.
The platform effectively combines QSR Automations’ software suite into a single platform:
- ConnectSmart Kitchen, industry-leading kitchen display system
- ConnectSmart Go, an off-premise order management system
- ConnectSmart Host (formerly DineTime), a guest experience, reservation and table management solution
- ConnectSmart Insights, a business intelligence tool
- ConnectSmart ControlPoint, hardware management software
- ConnectSmart Recipes (formerly TeamAssist), a kitchen-integrated recipe viewer
By connecting the back end and integrating these solutions into one operational platform, operators can work with a solution that shares data from all its components and make holistic restaurant decisions in real-time. Flexible APIs and robust integrations allow operators to tailor the platform to their specific needs and focus on what’s most important – the guest experience.
“Removing the barriers between products on the back end to create the ConnectSmart Platform architecture demonstrates how our software has advanced from individual product offerings to a connected operational platform. This move is a logical progression based on an industry that’s progressing just as rapidly. The pandemic accelerated what we already knew, connectivity and operational data are paramount for operational success. The platform will allow providers to make strategic, data-driven decisions that will ultimately deliver tailored guest experiences for their diners,” said QSR Automations Founder and CEO Lee Leet.
Restaurant owners and operators can learn more about the ConnectSmart Platform here.
QSR Automations, headquartered in Louisville, KY, with offices in London, England, is a global restaurant technology company with a leading, data-driven operational platform – ConnectSmart. The platform includes kitchen automation, guest management, off-premise technology, and predictive analytics. Since 1996, operators looking for a customized solution that integrates seamlessly, improves the dining experience and drives operational excellence have turned to QSR Automations and the ConnectSmart Platform. For more information, visit qsrautomations.com.
