Sandelman Announces Quick Service Restaurant Awards of Excellence

Sandelman Announces Quick Service Restaurant Awards of ExcellenceSandelman announces the winners of its 18th Annual Quick-Track Awards of Excellence. Georgia-based Chick-fil-A is the 2016 winner for Overall Excellence with 63% of their users rating the chain “Excellent” overall.  Rounding out the top 5 are California-based The Habit Burger Grill and In-N-Out Burger; Texas-based Raising Cane’s; and New Mexico-based Dion’s Pizza and Subs.

Quick-Track Awards of Excellence results are based on 64,900 quick service restaurant users and over a million restaurant occasions across 80 major U.S. media markets.

Top Ten Quick-Service Restaurant Chains
(Ranked by Percent Rating Their Overall Experience “Excellent”

  1 - Chick-fil-A
  2 - The Habit Burger Grill
  3 - In-N-Out Burger
  4 - Raising Cane’s
  5 - Dion’s
  6 - Café Zupas
  7 - Five Guys
  8 - Shakey’s Pizza
  9 - Jason’s Deli
10 - McAlister’s Deli
63%
61%
60%
59%
59%
58%
57%
56%
56%
54%
In addition to the overall rating, Quick-Track rates over 100 quick service restaurant chains on 19 key attributes covering aspects of food, service, value, facilities, and brand appeal.  Two new attributes this year include “Food Made Fresh” and “Order Customized at my Direction”.  Sandelman will be announcing the top 3 chains for each of the 19 attributes on Twitter.  Follow the conversation on Twitter @SandelmanInc #QSRexcellence.

For more information, please contact Jeff Davis at jeff@sandelman.com or 888-897-7881, ext. 4.