The Biggest Reasons Restaurants Lose Customers
Let’s face it. Every restaurant at one point or another is dealt the reality of lost customers. And while it’s…
Tag: Restaurant Service
Speed Vs. Quality of Service at Your Restaurant
When customers go out for a meal, they want to get exactly what they ordered, complete with impeccable service. But…
Restaurateurs Split on Phones at the Table
The debate over the use of cell phones in restaurants is continuing to divide owners and staff alike. Some restaurants…
8 Ways to Make Your Restaurant Family Friendly
When a family comes into your restaurant, how do you and your staff react? Are you already annoyed, anticipating the…
A Warming Trend in Restaurant Service
At Gabriel Stulman’s six cozy restaurants in Manhattan, waiters, bartenders and hosts can drink on the job, play their own…
Urbanspoon Reveals American Diners’ Biggest Pet Peeves
Restaurant discovery app Urbanspoon today released a list of Americans’ biggest pet peeves when it comes to dining out. From…
McDonald’s Tackles Repair of ‘Broken’ Service
McDonald’s Corp., battling back from recent earnings disappointments, is putting unusual emphasis on a longtime challenge: getting its far-flung workforce…
Top 100 Best Restaurants for Service
In honor of the art of excellence in restaurant hospitality, OpenTable, the world’s leading provider of online restaurant reservations, has…
Restaurant Customer Service Reaches New Heights
Like many businesses Wirelesswaiting LLC was born out of personal experiences. Its owner and CEO, David Lewis, had on many…
New Restaurant Service Shows Waiters/Bartenders the Financial Reward of Hospitality and Marketing Their Own Restaurant
Hospitality Tricks for Better Tips: Be a Rich & Happy Waiter hosts seminars that show servers the unconventional, money making…
Restaurant Consultant Reveals 80 Most Common Restaurant Mistakes
Restaurant Consultant Aaron Allen – who has represented more than 10,000 restaurants spanning six (6) continents and 45 countries –…
Symptoms of a sick restaurant, and the key to higher service productivity
I dine at a lot of restaurants, and I see behavior that I think is indicative of a “sick” restaurant.…