Reason #7 to Use Waitbusters’ Digital Diner: Analytics
Waitbusters’ Digital Diner, the latest restaurant software providing wait line, reservation and table management keeps restaurants ahead of their competition by providing detailed customer analytics. Restaurants are busy to say the least. Restaurant staff and management are continuously managing wait lines, reservations and customer demands. To better serve their guests, management needs data and they need it on demand. They also need data to help predict what they should do next. Big data delivered in real-time can provide the insight necessary for managers to be dynamic in their approach to managing their restaurants. The technology behind Waitbusters’ Digital Diner collects guest behavior, analyzes it and then creates a list of action items for managers to tackle or assign to staff members.
Track Guest Behavior and Other KPIS:
- Guests seated
- Guests that were no shows
- Average wait time guests were in line before seated
- How guests were added to a line or made a reservation
- Revenue generated by the Jump the Line feature
- Offers and coupons redeemed
Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Digital Diner solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers. E-mail sgau@waitbusters.com to schedule a demo.
