In a world where convenience is king, the restaurant industry is seeing a shift in how food is being served and consumed. Embracing this new landscape, Waitbusters, has introduced its “I’m Here” feature to simplify the curbside pickup experience for their customers and restaurant patrons.
The feature, aptly named, “I’m Here,” aims to streamline communication between customers and restaurant operators and includes the ability to have customers disclose exactly which parking spot they are in. Here’s the process:
- The customer places their order through Waitbusters mobile app.
- When the customer arrives in the restaurant parking lot, they simply tap the “I’m Here” button and input their parking spot number.
- Instantly, the restaurant receives a notification with the customer’s location details. This eliminates the need for customers to call the restaurant or wave down an employee, and it reduces wait times significantly.
“We’ve designed the ‘I’m Here’ feature with the goal of creating an ultra-efficient curbside pickup experience,” Waitbusters CEO James Moody stated. “The addition of parking spot recognition is a game-changer. It adds an extra layer of convenience for the customer and allows restaurants to provide a faster, smoother service.”
In an era where curbside pickup has become a mainstay of the restaurant industry, this level of precision can make a world of difference. Customers can stay comfortably in their vehicle, knowing their order will be delivered right to their spot. Restaurant operators, on the other hand, can optimize their workflow, handling pickups effectively and providing top-notch service that keeps customers coming back.
With the introduction of the “I’m Here” feature, Waitbusters has shown that it is not just keeping pace with the changing times but is also a step ahead in shaping the future of the restaurant industry. By focusing on creating a seamless and hassle-free dining experience, the company continues to drive innovation and enhance the way we enjoy our food.
Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Digital Diner solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers.
Waitbusters Digital Diner provides:
- Call Concierge
- Online Ordering & Commission Free Delivery
- Contactless Dine In
- Delivery as a Service
- Wait Line, Reservations & Table/Server Management
- Social Media Marketing
- Loyalty Program
- SMS Text Message Marketing
- Delivery Driver Logistics
E-mail agau@waitbusters.com to schedule a demo or check out www.waitbustersdining.com.
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