Founded in 2020, the Lazy Sundaes boba chain (https://lazysundaes.orda.me) has become the go-to spot in New York City for bubble tea and bingsoo flavors, as well as dairy-free options in their four locations.
As Lazy Sundaes continues to scale, they are streamlining their customer experience by introducing kiosks and a mobile app for digital ordering.
Self-ordering kiosks and mobile apps have become increasingly popular in boba tea shops, allowing customers to order quickly and conveniently. In the past, however, food and beverage stores were forced to contract with multiple vendors that allowed for customers to order through different platforms.
To make ordering easier and faster, Lazy Sundaes has integrated Orda (https://getorda.com), the leading digital ordering and marketing platform, as their all-in-one operating system.
Customers can order online before they leave home, from their phone in a branded mobile app, or through the kiosks in the stores. To make the experience even better, Lazy Sundaes tailor-made the design to mirror their company brand, inspiring customer loyalty. Customers easily pay, order, and track and redeem loyalty rewards. Automatic personalized text messages keep customers connected with the brand and visiting their stores more often.
Roy Ganor, CEO of Orda, shared about the partnership, “When Tammy from Lazy Sundaes joined Orda, she was relieved that she would be able to work with one vendor for mobile app, online ordering, kiosks, and marketing. Lazy Sundaes’ customers love the ordering experience because it is so easy.”
For those of us who have only minutes to grab a boba tea drink on our way, Lazy Sundaes brings the perfect solution. We now have peace of mind knowing the system is seamless, and we’ll get just what we ordered, quickly and easily.
Business owners can set up their own digital ordering suite at https://getorda.com. To learn more, visit https://www.getorda.com/blog/posts/lazy-sundaes-mobile-app-and-kiosks.
