Complete Hardware Flexibility for Android and iOS Platforms – Significantly Reducing Operational Expenses
GoTab, a pioneer in hospitality technology, unveils its latest innovation with the introduction of its Self-Ordering Kiosks. Crafted to enhance the customer experience and improve operational efficiency, these kiosks mark a notable advancement in restaurant tech.
GoTab’s self-ordering kiosks seamlessly connect with its Restaurant Commerce Platform – an all-in-one solution including POS, mobile ordering and payment, kitchen display system, and manager app. The kiosk software is designed to run on any hardware platform, supporting Android, iOS, and various screen sizes. This adaptability eliminates the need for expensive proprietary hardware, making integration smooth and reducing operational costs significantly.
Elevated Dining and Operational Efficiency at Upside on Moore
“GoTab has revolutionized our guest experience with intuitive kiosks and table ordering, allowing our guests to work, dine, and soak in the atmosphere without any delays,” says Nick Freshman, Upside on Moore, Founder of Mothersauce Partners.
Located just a short drive away from Washington D.C., Upside on Moore, a property owned by Mothersauch Partners, is a lively 30,000 square-foot food hall featuring nine distinct vendors. The seamless integration of GoTab self-ordering kiosks enhances the overall guest experience at this vibrant space.
GoTab Self-Ordering Kiosk Features
- Omni-Channel Commerce: Combine counter-service and kiosk orders on a single tab. Allow guests to browse menus, customize orders, and add items to their cart with ease, ensuring a seamless shopping experience.
- Heightened Convenience for Guests: Guests can start a new order and add as many items as they want while customizing orders to their liking. Then they simply submit and pay. Orders are routed to the respective station or food hall merchants for fulfillment.
- Reduced Operating Costs: Save money on hardware and labor and increase the volume of orders staff can manage without having to add staff. Consolidated ordering for food halls and multi-merchant vendors reduces processing fees.
- Two-Way Text Communication: Enhance communication with guests by clarifying orders, updating order statuses, and managing substitutions in real-time via SMS.
“Our Self-Ordering Kiosks empower businesses to deliver superior guest experiences while optimizing operational workflows,” said Tim McLaughlin, CEO of GoTab. “Like all our platform tools, we’ve built our Self-Ordering Kiosks to be fully customizable. For example, you can convert existing GoTab POS screens into kiosk interfaces on-the-fly, facilitating hybrid service models that adapt to changing operational needs.”
GoTab is dedicated to giving guests maximum optionality for seamless dining experiences, while also improving operational efficiencies back- and front-of-house for line employees and management.
For more information, explore our Self Ordering Kiosk Features and request a demo today.
GoTab, Inc. is more than a Point-of-Sale (POS) for hospitality businesses. The platform helps restaurants, breweries, food halls, hotels, and other venues improve the guest experience and address substantial inefficiencies that continue to plague the hospitality and retail industry. Featuring a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), GoTab also includes a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab’s platform empowers every guest and staff member to make the most sensible, convenient choices for their scenario while maintaining appropriate controls. Through its suite of flexible tools, GoTab creates measurable benefits for its operators, driving increased spend while reducing costs and contributing to the bottom line. Founded in 2016, GoTab processes over $500M in gross merchandise value (GMV) annually with operations across 39 U.S. states, Canada and growing. For more information, consult our media kit, request a demo or visit GoTab.com.
