Universal API Integration Streamlines Restaurant Operations While Elevating Customer Engagement
Omnivore, the cloud-based platform that seamlessly facilitates connections to point-of-sale (POS) systems by enabling a single integration through its API, announced the integration of its platform with POSitouch’s leading POS solutions. POSitouch, in conjunction with Omnivore, enables restaurants to deploy the latest app technologies to help businesses grow and maximize customer engagements. The combined solution extends the value of the POS for POSitouch clients, who will be able to maximize service potential from delivery and online reservations to payments, loyalty programs and more.
Omnivore’s integration with POSitouch provides the restaurant industry with expanded capabilities from their POS investment. Omnivore’s API connects the POSitouch system to a growing marketplace of apps to drive better services and efficiencies. It is now easier than ever before for restaurants to integrate, test and activate different apps in POSitouch to increase customer engagements for food delivery, online reservations, tablet ordering and much more.
This integration helps to elevate customer service for restaurants, no matter their size. By improving restaurant operations, successful brands can overcome the challenge of efficiently deploying new technology quickly. For example, with Omnivore, a multi-unit franchise with POSitouch can easily turn on multiple delivery apps to ensure customer service is being provided to different geographical locations. This provides the franchise with better customer service, improved delivery options and the potential for additional off-premise revenue streams.
POSitouch enabled with Omnivore transforms operational efficiencies within a restaurant through a variety of apps. The Omnivore Marketplace includes robust apps like tablet ordering and payment. Easily integrated with POSitouch, these apps in the Omnivore Marketplace provide solutions for restaurants to serve customers faster and more accurately resulting in better operations, positively impacting the bottom line.
“Continuing our tradition of bringing world class POS solutions to our current and future clients, we are proud to partner with Omnivore,” said Win Platt, chief operating officer of POSitouch. “This joint solution provides incremental value to venues along with the best of app technologies available on the market. The Omnivore solution extends our POS platform with additional functionality that will enhance ROI as well as provide accessibility to apps that give businesses a competitive advantage.”
“We are thrilled to collaborate with POSitouch to help activate the most innovative apps to extend the value they bring to their restaurant customers,” said Mike Coppola, chief business officer of Omnivore. “With Omnivore enabled, restaurants gain access to turn on applications like delivery, reservations, payment, loyalty, and gifting at a single integration point. Our partnership opens the POSitouch solution to numerous opportunities for businesses to drive customer engagements and increase revenue potential.”
Together, POSitouch and Omnivore open up more opportunities than ever before for restaurants to increase revenue and points of customer engagement by improving online ordering and reservations, mobile payments, loyalty programs and data analytics with different apps. The POSitouch solution, partnered with Omnivore, is available now for existing and future POSitouch clients.
In 1987, Restaurant Data Concepts, Inc. (RDC), was formed to develop, support and market the POSitouch product. Working directly with larger clients, as well as, a long tenured authorized business partner network, POSitouch is sold and supported throughout North America. The POSitouch solution has been installed in excess of 50,000 locations. RDC provides a turn-key solution encompassing the complete spectrum of services with both in-store and cloud solutions, with its newly released POSitouch Cloud offering. Its client base spans small independent operators to the industry’s largest multi-unit chains. Visit positouch.com.
Revolutionizing the worlds of hospitality and retail, Omnivore connects a retailer’s point-of-sale (POS) with new technologies, driving engagement through the full lifecycle of the consumer experience. Omnivore’s cloud-based platform enables a single integration through their API, seamlessly facilitating the connections to POS systems now and into the future. The platform helps restaurants discover apps for payment, reservations, delivery, loyalty, analytics and more to connect with millions of consumers around the world. Omnivore enables access to real-time, quality consumer level point of purchase intelligence. Located in the San Francisco Bay area, Omnivore is a privately held company. For more information, please visit omnivore.io.
