Increase Customer Satisfaction with the Happy Serve System!
It’s NOT just about the FOOD! Rave reviews from around the country confirm that Happy Serve is the most time…
Tag: service
How to Get First Time Customers Into Your Restaurant
Trying a new restaurant can be a gamble for customers—no one wants to waste their hard-earned money on a meal…
20 Things Your Service Staff Should NEVER Do
Owners and managers are sometimes blinkered as to the actual experiences being had by their customers as they delegate more…
8 Things Hosts and Servers Should Never Say
Of course the quality of your food is important, but nothing turns customers off more quickly than bad service. If…
Study Shows Frontline Service Stress Can Lead to Revenge Behavior
Chances are you’ve heard that awful old joke about the waiter slipping an illicit ingredient into the salad dressing of…
6 Things to Do During a Slow Bar Shift
If every shift is busy, chaotic and clad in sales – stay where you’re at for as long as you…
Food Service & Hospitality Expert Shares Advice on Great Customer Service
Local Resident becomes published author and helps others to improve their customer service levels. Gulfport Resident and Hospitality expert James…
wait(er) Magazine Now on iTunes
Digital magazine wait(er) Magazine has just released its fourth issue on Apple iTunes, making its unique perspective from restaurant service workers…
Author Throws Down the Gauntlet to Bring Back Great Customer Service
Perry Ludy Follows His Award-Winning Business Management Book “Profit Building: Cutting Costs Without Cutting People” with “No Lizards in My…
Starbucks Puts Quality Over Quantity
Starbucks is taking a step that at first seems a little odd: the firm has ordered its baristas to slow…