Waitbusters, a pioneer in digital dining solutions, announced today an exciting upgrade to their acclaimed Guest Manager software. The latest enhancements are set to revolutionize the way restaurants manage their wait lines, reservations, and servers.
This state-of-the-art upgrade introduces two innovative features. First, restaurants can now send automated and customized text messages to dine-in guests once they finish their meal and leave the restaurant. The message can include a personalized thank you, offers to entice customers to return, and even a link for guests to provide a rating or review.
“We understand the importance of customer engagement post-dining. Our new feature not only extends gratitude but also allows restaurants to encourage repeat visits and gather valuable feedback. It’s about building a community around dining,” said Jim Moody, CEO of Waitbusters.
The second major enhancement is a powerful tool that auto-suggests which server should be next seated based on the number of covers they are currently serving and have served over a shift. This intelligent feature ensures fair seating arrangements and optimal workload distribution among servers.
Moody added, “With this server management upgrade, we’re giving restaurants the ability to balance server workloads more effectively, leading to happier staff and more efficient service.”
These features are integral to Waitbusters’ mission of building innovative digital solutions that enhance both the guest and the operator experience. They represent a leap forward in restaurant management software, integrating advanced technology with the traditional dining experience to create a seamless, efficient operation that benefits both restaurant staff and patrons.
Waitbusters Digital Diner provides:
- Call Concierge
- Online Ordering & Commission Free Delivery
- Contactless Dine In
- Delivery as a Service
- Wait Line, Reservations & Table/Server Management
- Social Media Marketing
- Loyalty Program
- SMS Text Message Marketing
- Delivery Driver Logistics
E-mail agau@waitbusters.com to schedule a demo or check out www.waitbustersdining.com.
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